LEAK HELP / ILLUSTRATED GUIDE

What should I tell a roofer first?

Start with the current situation, then location and timing.

Current situation

Tell the roofer whether water is entering now and whether you need to discuss urgent availability. A website request does not dispatch a crew.

Property and access

Give the correct address and a contact who can arrange access. Avoid alarm codes, keys, or private household details in the form.

Your questions

Ask what can be assessed, what information is still needed, and how the next step will be arranged. You do not need to name a roofing component.

Prepared September 13, 2026. Educational guidance, not a property inspection, installation instruction, or coverage decision. How we prepare these guides.

Insurance responsibilities

You are responsible for paying any insurance deductible.

It is insurance fraud punishable as a felony of the third degree for a contractor to knowingly or willfully, and with intent to injure, defraud, or deceive, pay, waive, or rebate all or part of an insurance deductible applicable to payment to the contractor for repairs to property covered by a property insurance policy.

It is insurance fraud punishable as a felony of the third degree to intentionally file an insurance claim containing any false, incomplete, or misleading information.

This website does not interpret your policy, file or negotiate claims, or promise coverage. A roofing contractor can document roof conditions and explain its repair estimate. Direct coverage questions to your insurer or an appropriately licensed professional.

Florida Statutes § 489.147

CUSTOMER EXPERIENCES

Selected five-star Google reviews

15 selected reviews of EaseRoofing. Short excerpts; read each original review on Google.

★★★★★

“The entire process was smooth and efficient. A minor issue after completion was quickly addressed.”

Dan Santucci